What We Do

Engaging with complexity is a fundamental part of the Bioss Southern Africa’ perspective.

For over forty years Bioss International has been working with people and organisations in different sectors across the world as they make decisions in the face of uncertainty. Bioss Southern Africa has worked successfully within an African environment since 1998.

Change and interconnectedness, risk and opportunity: the challenge of complexity is everywhere.

• In the environment within which an organisation operates
• In the work of the organisation itself
• In the decisions individuals within the organisation must make every day
• In the unique perspective each individual brings to bear on that decision-making

Levels of Work

Bioss offers its clients a deep architecture of complexity known as Levels of Work, sharing new ways of thinking about the challenges inherent in each level of work in their organisation.  Levels of Work comprise seven themes called Quality, Service, Practice, Strategic Development, Strategic Intent, Corporate Citizenship and Corporate Prescience.

Matrix of Working Relationships

Bioss Southern Africa’s unique perspective is embodied in the Matrix of Working Relationships (MWR), which reveals the powerful ways in which each level identified above in Levels of Work connects and interacts with every other level in the organisation. The MWR model provides a theoretical foundation for Bioss Southern Africa’s organisational design and development work.

The Matrix of Working Relationships identifies seven levels of work on the basis of complexity and time-span of decision-making.

No level is more important than another, and each level has a specific value-adding theme that provides a unique contribution to the flow of work within organisations.

The Matrix of Working Relationships gives a unique perspective of work that needs to be done at each level within the organisation, as well as the part that each level plays in providing for and linking the work of other levels, and the particular contact each level makes with the outside world.

Through this deliberate focus on interconnectedness, Bioss Southern Africa offers clients a way to analyse not just the organisation and the environment in which it operates, but also the relationship between them. It provides a way of understanding not just the organisation and the individual, but the visible and invisible ways in which they interact; and to appreciate not just the individual and their inner resources, but their combination in the dynamic phenomenon that is capability.